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November 25, 2017

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The Aide's Role in Enhancing the Patient's Experience with the Home Care Bill of Rights

Professional Type: Aide Inservices
Date: 6/14/18
Time: 2:00 - 3:00 pm
Location: Webinar

The Patient Bill of Rights (BOR) sets forth requirements that ensure that patients and families are engaged in their home care and have good outcomes and experiences from their services. This webinar will review key BOR areas common to all home care settings that if not met by agency staff most often lead to disgruntled patients, complaints and a surveyor at your agency's door.