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October 21, 2017


The following information will help you better understand what happens with our communications system during an emergency and how best to use the various components of our communications system during a crisis or disaster.

FCC Consumer Facts for Communicating During Emergencies

The GETS Concept:

The Government Emergency Telecommunications Service (GETS) is a White House-directed emergency phone service provided by the National Communications System (NCS) in the Information Analysis and Infrastructure Protection Division of the Department of Homeland Security. GETS supports federal, state, local, and tribal government, industry, and non-governmental organization (NGO) personnel in performing their National Security and Emergency Preparedness (NS/EP) missions. GETS provides emergency access and priority processing in the local and long distance segments of the Public Switched Telephone Network (PSTN). It is intended to be used in an emergency or crisis situation when the PSTN is congested and the probability of completing a call over normal or other alternate telecommunication means has significantly decreased.

United States Action: Being Prepared for Self-Reliance

We are challenged to ensure that we educate ourselves as to emergency power and communications tool that we may need to have and be proficient with in the event of a national emergency.

Emergency and Risk Communication Overview:

The CDC's training curricula both brings the novice up to speed and helps the seasoned professional hone his or her skills in Emergency Risk Communication.